OSPInsight Is Being Discontinued — Here's What Happens Next (and Why You Still Have a Choice)

If you're an OSPInsight user, you've recently received news you weren't expecting. This article explains your options honestly — including one you might not have heard about yet.

What's Happening with OSPInsight

OSPInsight has been a trusted fibre network management platform for a long time. It found its audience among the operators who needed practical, accessible GIS-based network documentation — smaller carriers, utilities, municipalities, universities and independent ISPs who didn't need the complexity and cost of enterprise-grade telecoms GIS, but did need something better than spreadsheets and CAD drawings.

When IQGeo acquired OSPInsight in 2020, many of those customers hoped the platform would continue to evolve under new ownership. Instead, IQGeo has now informed OSPInsight customers that the original software will no longer be supported, and that users need to migrate either to IQGeo's Network Manager Telecom product or to an alternative platform.

This is a significant disruption — particularly for operators who have built years of network records in OSPInsight and are now facing the prospect of a migration they didn't plan for.

"OSPInsight's discontinuation isn't a reason to panic — but it is a reason to make a careful, considered choice about what comes next."

Your Two Main Options — and What Each Actually Means

Option 1: Migrate to IQGeo Network Manager Telecom

IQGeo's Network Manager Telecom is a capable platform. It offers sophisticated spatial GIS tools, workflow management, and — following its acquisition of Deepomatic in 2025 — AI-assisted field data capture and verification capabilities.

However, it's worth understanding clearly what IQGeo Network Manager Telecom was designed for. It's an enterprise platform built primarily for Tier 1 and Tier 2 telecoms operators — large national and regional carriers with complex network infrastructure, significant IT teams, and the budget to support enterprise software contracts.

OSPInsight was explicitly designed for a different audience: smaller carriers, utilities, community networks and independent operators. The pricing model, the implementation complexity and the operational overhead of IQGeo Network Manager Telecom reflect its enterprise positioning — which means that for many OSPInsight users, it represents a significant step up in both cost and complexity.

If your organisation has the budget, the IT resource and the operational scale to make use of IQGeo's full enterprise feature set, this may be the right choice for you. But it's worth being clear-eyed about what you're signing up for.

Option 2: Choose an Alternative Platform

The alternative is to use OSPInsight's end of support as an opportunity to evaluate the market more broadly and find a platform that's better suited to your specific operational needs — rather than defaulting to whatever IQGeo proposes.

The good news is that the market for fibre network management software has evolved significantly. There are now modern, SaaS-based platforms available that offer capabilities OSPInsight never had — while retaining the accessibility and practical focus that made OSPInsight attractive to operators like you in the first place.

The underlying question

The right question to ask isn't "Which platform can I migrate to most easily?" It's "Which platform will best serve how my network actually operates — now and in the next five years?"

What to Look for in an OSPInsight Replacement

Before evaluating specific platforms, it's worth being clear about what made OSPInsight valuable to you — and what you want to preserve in a replacement:

• Accessible pricing — OSPInsight was designed to be affordable for operators of your scale. Your replacement should be too.

• Practical GIS capabilities — Network mapping, asset inventory, route planning and documentation — the core functions you use every day.

• Your existing data — Years of network records, fibre routes and asset data represent a significant investment. Your new platform should be able to import and preserve that data.

• Ease of use — A platform your team will actually use — not one that requires extensive training and ongoing GIS expertise to operate.

• Modern architecture — SaaS deployment, mobile access and open integration capabilities that work with the direction technology is heading.

Beyond preserving what OSPInsight gave you, a migration is also an opportunity to gain capabilities that OSPInsight never offered:

• Mobile field access — A native mobile app that allows field engineers to capture as-built data on-site, online or offline.

• Contractor data capture — Tools that allow contractors to submit photo-evidenced completion data without needing GIS logins or training.

• Proof-of-work documentation — GPS-tagged, timestamped evidence of completed work — supporting faster payment and reducing contractor disputes.

• AI-assisted asset classification — Automatic identification of telecoms assets from field photos.

• Planned vs as-built reconciliation — The ability to compare your planned network design against what was actually built, and generate handover reports automatically.

Introducing NettGEO — Built for Operators Like You

NettGEO is a SaaS-based fibre network GIS platform designed specifically for the operators who found OSPInsight valuable — Tier 3 and Tier 4 network operators, independent ISPs, utilities, municipalities and community networks who need practical, accessible network management tools without enterprise complexity.

NettGEO covers every core capability OSPInsight offered:

• Fibre network GIS mapping — desktop, browser and mobile

• Asset inventory and documentation with full hierarchy

• FTTx network design and route planning

• Work order management and field coordination

• Build progress reporting and network analytics

• SaaS deployment — fast setup, no infrastructure required

• Full data migration service from OSPInsight

And it adds capabilities OSPInsight never had:

• SnapNETT — mobile field app for structured as-built capture, working online and offline

• SnapNETT FieldLink — WhatsApp-based work orders for contractors, with no GIS login or training required

• AI asset classification from field photographs

• GPS-tagged, timestamped proof-of-work evidence at job completion

• Planned vs as-built reconciliation and offset reporting

• Role-based permissions with admin review and approval workflows

"NettGEO was designed for the operators OSPInsight was designed for. The philosophy is the same — the technology has moved forward."

What Migration Actually Looks Like

One of the most common concerns among operators evaluating a platform migration is the risk of disruption — particularly the fear of losing access to years of network data during a transition period. We've designed the NettGEO migration process specifically to address this concern.

A typical migration from OSPInsight to NettGEO follows four stages:

• Discovery and scoping — A free 30-minute consultation to review your current OSPInsight data structure, agree migration scope and provide a clear timeline and cost estimate. No obligation.

• Data export and migration — We handle the export of your OSPInsight data on your behalf, including validation, cleanup and schema mapping. Your fibre routes, asset records and documentation are preserved and loaded into NettGEO with a quality check before you go live.

• Setup, configuration and training — Platform provisioning, user setup, role-based access configuration and training for office GIS, field mobile and admin teams. Available online, onsite or hybrid.

• Go live with parallel running — A parallel running period during which both systems remain accessible, giving your team confidence before fully switching over. A dedicated Customer Success Manager is assigned from day one, with a 99.5% uptime SLA in place from the moment you go live.

The typical timeline from first call to go-live is four to five weeks, depending on the complexity of your existing data. That's a significantly faster migration than most operators expect.

Already Migrated — But Not Happy?

If you've already migrated away from OSPInsight — perhaps to IQGeo or another platform — and found that the new system hasn't delivered what you expected, it's worth knowing that you're not locked in permanently.

Whether your data is currently in IQGeo, VETRO FiberMap, 3-GIS, or another network inventory platform, NettGEO can assess how your data can be extracted and migrated. A second migration is more straightforward than most people expect — particularly if your new platform is well-structured — and the operational benefits of moving to a platform that actually fits your needs are typically worth the disruption.

The underlying message is simple: one migration doesn't have to be your last. If you made a choice under pressure and it hasn't worked out, there's still time to change direction.

Whether you're still on OSPInsight or already moved on — book a free 30-minute consultation

We'll show you how NettGEO compares to your current situation, walk through how your data can be migrated, and give you a clear picture of what switching would involve — with no obligation to proceed.  www.nettgeo.com  |  info@nettgeo.com